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Privacy Policy & Cookie Statement

This privacy policy applies to the web site www.KluwerLaw.com, and to any other Kluwer Law International-owned web site that may be accessed through it, including but not limited to the following sites:

-     www.KluwerArbitration.com
-     www.KluwerCompetitionLaw.com
-     www.KluwerIPlaw.com

-     www.KluwerLawOnline.com


(hereinafter jointly or separately referred to with the general term “the Site”) and covers the way in which Kluwer Law International collects and uses personal information, and under which circumstances this information is disclosed to third parties. Use of this Site implies consent with the terms and conditions of this privacy policy. This policy applies to information from private individuals as well as information from companies. This privacy policy notwithstanding, Kluwer Law International BV reserves the right to disclose any information collected at the Site as may be requested by law .

1. The information collected

Information is collected from customers and users of the Site in various ways.


Automatically collected information

We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer used; the browser software used and the operating system; the date and time of access to our site; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site, exclusively for internal and support purposes.

Information collected via cookies

Cookies
The websites of Kluwer Law International BV use “cookies”. A cookie is a small text file that’s stored on your computer, tablet, or phone when you visit a website that helps the site remember information about you and your preferences.
Kluwer Law International respects the privacy of its users and takes great care of your personal information. By submitting your  personal information on our websites you accept our Privacy Policy and Cookie Statement. 
Some cookies are deleted when you close down your browser.  These are known as session cookies.  Others remain on your device until they expire or you delete them from your cache.  These are known as persistent cookies and enable us to remember things about you as a returning visitor.
 
The cookies we use allow us to recognize and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Our cookies also enable us to tailor the content you view according to preferences you set.
 
We use Session Cookies for the following purposes:
  • To allow you to carry information across pages of our website and avoid having to re-enter information.
  • Within registration to allow you to access stored information.
  • To compile anonymous, aggregated statistics that allow us to understand how users use our website and to help us improve the structure of our website.
           

We use Persistent Cookies for the following purposes:

  • To help us recognize you as a unique visitor (just a number) when you return to our website and to allow us to tailor content to match your preferred interests.
  • To compile anonymous, aggregated statistics that allow us to understand how users use our website and to help us improve the structure of our website.
  • To internally identify you by account name, email address, customer ID, and location (geographic and computer ID/IP address).
  • To tailor content to your preferences.
 
Third parties serve cookies via this website. These Third Party Cookies are used for the following purposes:
  • To serve content on our site and track whether this content is clicked on by users. 
  • To control how often you are shown particular content. 
  • To count the number of anonymous users of our site. For website usage analysis.
You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.
 
You can also set your browser to block the placing of cookies at all, but you should realize that this can limit the use of our website or services. You can find more information about cookies at www.cookiecentral.com/faq

Information from your subscription
When you subscribe to any or all of the products that can be accessed at the Site, or when you send a form requesting a product trial, you must provide information identifying you as customer. We use this personal customer information for internal administrative purposes, for generating statistics for marketing purposes, and for mailing information on related products. All personal information stored on our systems is secured against unauthorised access.

Website uses Google analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

2. Use of personal customer information


Personal customer information is used for internal administrative purposes, such as bookkeeping, and for generating statistics used by marketing and internal business administration.
 
Occasionally, Kluwer Law International uses personal customer information to market products and services. We may provide this information to third parties for the exclusive purpose of mailing information on related products.

When completing the electronic order form of a specific product or service, you will be able to tick the appropriate box to indicate that you do not wish your information to be used for mailing purposes. You can also opt-out to restrict us from using your information for this purpose at any time by contacting our Marketing Department
.

Kluwer Law International furthermore shares personal customer information as follows:


Subcontractors
We send personal customer information to third-party subcontractors and agents that work on our behalf to provide certain services. These third parties do not have the right to use the personal customer information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the personal customer information and are restricted from using such information in any way not expressly authorized by Kluwer Law International BV.


Trustworthy third parties
From time to time, on a limited basis, we share with trustworthy third parties contact information of our customers so that such third parties can promote their products and services. When completing the electronic order form of a specific product or service, you will be able to tick the appropriate box to indicate that you do not wish your information to be used for mailing purposes, including disclosure to third parties. You can also opt-out to restrict us from using your information for this purpose at any time by contacting our Marketing Department.

3. Communications from the Site

You may receive the following communications through this Site:

- Emails related to transaction maintenance activities, such as order confirmations and order updates.

- Communications containing information about any of the sites referred to under the term Site, or about Kluwer Law International and its partners, products and services.

-  Relevant emails and information if you choose to subscribe to any of the available services offered at the Site (when applicable).

4. Correcting and removing your personal information

For corrections to personal customer information, or for having personal customer information removed from our systems, please mail our Marketing Department. Please note that it is not possible to have personal customer information removed as long as you are subscribing to any of the products or services accessible through the Site due to the administrative necessity of keeping customer contact information. In order to have personal customer information removed, you must first consent to terminate the subscription.


5. Linking to third-party web sites

When you click on links and banners on our site that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, Kluwer Law International BV cannot be responsible for the actions of any third-party web sites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own.


6. Changes to Privacy Policy & Cookie Statement

This privacy policy was last amended on 20 July 2012. Kluwer Law International BV reserves the right to modify or amend this policy at any time by posting the revised privacy policy on the Site. The changes will only affect the information we collect after the effective date of the change to our privacy policy, unless we clearly express otherwise.


7. Questions or comments

For questions or comments concerning our privacy policy, please send an email to our Marketing Department.

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