Returns Policy

Europe and Rest of World Customers

(orders fulfilled by Turpin Distribution Services Ltd. located in the United Kingdom)

With the exception of standing orders and separate arrangements with our sales staff, Kluwer Law International grants six months right of return. Permission to return should be requested in writing, books must be in resalable condition, and a copy of the original invoice and/or full invoice details, including your account number, price, discount, invoice number and date of invoice should be sent to Turpin Distribution Services.

Turpin Distribution Services, Ltd.

Stratton Business Park, Pegasus Drive

Biggleswade, Bedfordshire SG18 8TQ

United Kingdom

Tel: +44 1767 604 958

Fax: +44 1462 480 947

E-mail: kluwerlaw@turpin-distribution.com

Customers in North and South America

(orders fulfilled from the Aspen Publishers Inc. Frederick Distribution Center in Frederick, Maryland, USA)

Please Note: Orders are generally processed through our system within 24 hours, so we may be unable to cancel your order before it is shipped. However, all of our products are sent risk-free for 30 days, so we will gladly process your return during that time for a full credit.

Return Requests:

Phone: 1-800-234-1660 within the US or +1-301-698-7100 outside the US. Please have your invoice number available when you call.

Postage Paid Mail: (Please enclose a copy of the invoice for proper credit)

Aspen Publishers

Distribution Center

7201 McKinney Circle

Frederick, MD 21704

We suggest that all returns be sent using a traceable method. Please allow up to six weeks for the return to appear on your statement.