1. The information collected
Information is collected from customers and users of the Site in various ways.
Automatically collected information
We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer used; the browser software used and the operating system; the date and time of access to our site; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site, exclusively for internal and support purposes.
Information collected via cookies
Information from your subscription
When you subscribe to any or all of the products that can be accessed at the Site, or when you send a form requesting a trial version, you must provide information identifying you as customer. We use this personal customer information for internal administrative purposes, for generating statistics for marketing purposes and others, and for mailing information on related products. All personal information stored on our systems is secured against unauthorised access.
2. Use of personal customer information
Personal customer information is used for internal administrative purposes, such as bookkeeping, and for generating statistics used by marketing and internal business administration.
Occasionally, Kluwer Law International uses personal customer information to market products and services. We also may on occassion provide this information to third parties for the exclusive purpose of mailing information on related products.
When completing the electronic order form of a specific product or service, you will be able to tick the appropriate box to indicate that you do not wish your information to be used for mailing purposes. You can also opt-out from us using your information for this purpose at any time by mailing our sales department: email@example.com
Kluwer Law International furthermore shares personal customer information as follows:
Subcontractors. We send personal customer information to third-party subcontractors and agents that work on our behalf to provide certain services. These third parties do not have the right to use the personal customer information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the personal customer information and are restricted from using such information in any way not expressly authorized by Kluwer Law International.
Trustworthy third parties. From time to time, on a limited basis, we share with trustworthy third parties contact information of our customers so that such third parties can promote their products and services. When completing the electronic order form of a specific product or service, you will be able to tick the appropriate box to indicate that you do not wish your information to be used for mailing purposes, including disclosure to third parties. You can also opt-out from us using your information for this purpose at any time by mailing firstname.lastname@example.org
3. Communications from KluwerArbitration.com
You may receive the following communications through this Site:
- Emails related to transaction maintenance activities, such as order confirmations and order updates.
- Communications containing information about any of the sites referred to under the term Site, or about Kluwer Law International and its partners, products and services.
4. Correcting and removing your personal information
For corrections to personal customer information, or for having personal customer information removed from our systems, please mail email@example.com. Please note that it is not possible to have personal customer information removed as long as you are subscribing to any of the products or services accessible through the Site due to the administrative necessity of keeping customer contact information. In order to have personal customer information removed, you must first consent in terminating the subscription.
5. Linking to third-party web sites
When you click on links and banners on our site that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, Kluwer Law International cannot be responsible for the actions of any third-party web sites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own.
7. Questions or comments