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A number of studies have shown that long-term unemployment is not only
personally damaging in loss of immediate earnings, but that it also severely
affects future employment prospects. One study showed that a spell of one
month, on average, permanently reduces earnings by 1%, a spell of six months
by 5%, and a spell of one year by 11%. As a result of alarming figures such as
these, several leading European employment experts have begun to focus
research pertaining to the overall European Employment Strategy on developing
measures designed to address the special issues of long-term unemployment.
This ground-breaking book presents incisive studies by sixteen leading
academics, labour policymakers, employment services professionals, and
employment researchers from Italy, the United Kingdom, Spain, Germany,
Belgium, and Poland. Among the relevant factors investigated are the following:
• early identification of unemployment;
• active individualised contacts by employment services;
• improvement of public employment services processes;
• partnership between public and private employment services; and
• cooperation between employment services and unemployment benefit
The articles provide an excellent overview of employment services experience
throughout the EU, and demonstrate that careful application of active labour
market measures can produce positive results in combating long-term
unemployment. Notable for its emphasis on the proven power of cooperation
among various stakeholders in reducing unemployment, New European Approaches
to Long-Term Unemployment will be a welcome resource for employment services
both public and private, other public labour and employment organisations, and
employers, as well as to academics, lawyers, and other interested
Preface; J. ten Geuzendam. Acknowledgements. Notes on Contributors.
Introduction; G. Di Domenico, S. Spattini.
Part I. Policy Interventions and New Managerial Techniques for
Tackling Long-Term Unemployment by Public Employment Services. 1. Policies
against Long-Term Unemployment in the Enlarged Europe; M. Makovec. 2.
The Capacity of Active Labour Market Policies to Combat European
Unemployment; J. Kluve. 3. The Use of Statistical Profiling for
Targeting Employment Services: The International Experience; C. Hasluck.
4. Governance and Labour Market Policy Models in Europe: A General
Overview with a Survey of Public Employment Services; G. Di Domenico, C.
Gasparini. 5. Performance Management and Measurement Techniques as
New Challenges for European Employment Services; G. Di Domenico, M.
Meneguzzo. 6. Service Management and Personnel Behaviour in
Employment Services: Some Remarks about Approaches to Service Quality in
European Countries; P.G. Bresciani.
Part II. National Experiences of Public Employment Services. 7.
National Approaches to the Long-Term Unemployed as a Target Addressed by
Public Employment Services: General Framework, Case Studies and Significant
European Experiences; G. Di Domenico, C. Gasparini. 8. The
Jobcentre Plus Business and Customer Strategy Team in the United Kingdom;
E. Davern. 9. The Operational Use of Evaluation Results in the
Restructured German Public Employment Services; R. Konle-Seidl, T. Schewe.
10. Finnish Public Employment Service Reform: The Network Model;
R. Arnkil. 11. Public Services for the Long-Term Unemployed in
Spain: Innovation or Compliance? X. Ballart. 12. Long-Term
Unemployment in Poland; M. Wlodarczyk.
Part III. The Long-Term Unemployed Target for Public Employment Services:
Focus on Italy. 13. The Long-Term Unemployed Target for Public Employment
Services: Evidence from ISFOL Surveys; G. Di Domenico. 14.
Employment Incentive Measures Geared to the Long-Term Unemployed in Italy;
S. Pirrone. 15. The Unemployed and the Public Employment Services:
The Veneto Scenario; B. Anastasia, G. Gardonio. 16. Active
Measures for Employability and New Forms of Security: The Italian Case; M.